Equitable Sucks Customer Reviews and Feedback

From Everything.Sucks

Equitable Holdings (formerly The Equitable Life Assurance Society of the United States and AXA Equitable Life Insurance Company, and also known as The Equitable) was founded by Henry Baldwin Hyde in 1859. In 1991, Axa, a French insurance company, acquired majority control of The Equitable. In 2004, it officially changed its name to AXA Equitable Life Insurance Company. By 2018, the company had over 15,800 agents licensed by the State of California. In January 2020 it changed its name back to Equitable following its spinoff from AXA and the related public offerings beginning in May 2018.

Equitable offers no benefits as an employer and has low management according to a former Bilingual Contract Processor at indeed.com

"I started and I gain some of my experiences in that place, but it's not good for a longer lifetime job. I started as a Customer Services and at the end of my time, I did everything even Collections. They shut down the collections department and we had to collect their debs and It was a national company. So it was a lot of things to do for the same pay. No benefits, low management."

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Lead Audit Manager (Former Employee) says

"Working at this organization was the worst experience of my life"

Adminsitrative Assistant (Former Employee) says

"Manager not friendly at all, I worked for a short period of time under the supervison of one person. Hardest part of the job was keep the Manager please."

Life Insurance Underwriter (Current Employee) says

"Great place to get some experience and then go somewhere. It's a great place to get a career started, in that there seems to be a decent amount of entry level opportunities. After that take your experience elsewhere. The competition to work for this company is not very high, and so the compensation is not very high either. Compensation is below the market, by about 10% the last."

Bilingual Contract Processor/Collections Rep. (Former Employee) says

"I started and I gain some of my experiences in that place, but its not good for a longer lifetime job. I started as a Customer Services and at the end of my time I did everything even Collections. They shut down collections department and we had to collect their debs and It was a national company. So it was a lot of things to do for the same pay. Cons: No benefits, low manangement"

Financial Professional (Former Employee) says

"I started my career straight out of college, was a good start and got onboard because I was sold on the training and mentor ship I would receive. Management isn’t the best and depending how you operate your business, some coworkers would be “sleepy” but most would have the interest of the client. Contract and compensation is dressed up nicely until it gets down to it. They say they’ll reimburse you for your licesnsez(if you contract! Not once you pass them!!)Be prepared to shell out over 900$ for licenses and tryout time for studying and training. Even after getting all your licenses, prepare for a slow start. After the first month or so I was no longer getting the attention had to learn form cowerkers and from myself. Read the fine precinct, they can let you go at any time and you don’t own your book of business. Use it as a starry but not long term."

Call Center Representative (Current Employee) says

"Equitable is a large insurance company that prides itself on its customer or client service. Work/life balance and compensation leave a lot to be desired, but employees are helpful to new people."

Sales Associate (Former Employee) says

"office was male-oriented. that's it! i don't know if the office is still there."

Customer Service Representative/Call Center (Former Employee) says

"I enjoyed my time at Equitable, for the most part. Co-workers were always available to answer questions I had. However, the pay was quite low compared to other companies. In addition, I was terminated without notice or reasoning. I was hired by a staffing agency as a temporary employee, and the representative there said they were unaware of my termination. Overall, for a person who wants to make Equitable their career, they will probably do well, but if they see a position there as a stepping stone to something better, they should keep looking. Cons: Low pay"

Collections Manager & Office Manager (Former Employee) says

"The company no longer exists in Kansas. The location was closed without notice. I enjoyed managing staff and working with department heads in the home office. I appreciated the opportunity to learn new things and apply the skill set that i have acquired."

Registered Representative (Former Employee) says

"Received Series 6 and Series 63 licenses, selling complete portfolio of life insurance, health insurance, disability insurance, mutual funds and investment services."

Insurance agent (Former Employee) says

"Working with Insurance Agents is pleasurable, I thought selling insurance would help people in the long run. The job requires a committed person willing to lie a little and sale products not always best for customers, I was not willing to lie or sale to people that did not need product. Cons: sales"

New England Village Assistant Manager (Former Employee) says

"no two days were the same. always had to make sure to beaware of new policices, changes and apply them daily. Be able to work well with a group of women, the laws on free and reduce lunch applications. Cons: fast paced"

Former Employee - Anonymous Employee says

"I worked at Equitable full-time for less than a year Cons: I worked for a team based out of NYC and Syracuse and they were some of the “snakiest” people I’ve ever worked with. Lack of authenticity, competitive and downright mean at times. Don’t do things their way and you’ll never succeed, take direction and live in fear of performance review ego checks. There are some amazing teams in other areas, I simply chose one of the worst. You either fit or you don’t. (I guess that’s anywhere). I will always remember how I was treated by some of the long term equitable senior leaders and use it as my own “what NOT to do”. Some of the original Syracuse folks need to move on or retire for true transformation to be enabled."

Former Employee - Senior Associate says

"I worked at Equitable full-time for more than a year Cons: -Play favorites -Treat you like a number and not a human being -Managers don’t care about you -Promises are not kept when hired. For instance, they say you can move on to other departments after a year, which is simply not true - The director could give two craps about you -Managers talk down to you -Give incentives to people who are recently hired and not seasoned employees who work their butts off for them -Expect you to stay on phones at all times. -20 min break for bathroom for an 8 hour shift -30 mins lunches -Training is mediocre"

Former Employee - Customer Service Representative says

"I worked at Equitable full-time for more than a year Cons: When u decide to leave the company.....A certain manager in the call center doesn’t like to approve your last timesheet so u can get paid on time."

Current Employee - Xxx says

"I have been working at Equitable full-time for more than 5 years Cons: Really weak in marketing. CMO is terrible. Completely superficial. No strategy. Terrible execution. Not everything needs to be a crisis."

Former Employee - Programmer Analyst says

"I worked at Equitable full-time for more than 3 years Cons: Management does not trust new developers to do any work. No room to grow and learn as a developer. Waste of time if you are actually trying to acquire valuable experience. Almost every "important" work is outsourced to their offshore teams. Absolutely terrible management with no people management and conflict resolution skills whatsoever. If you are a developer getting out of AXA you may struggle finding new opportunities because you will not acquire any important skills/experiences. If you like to seat around and do nothing while getting paid for it, AXA is the place for you!"

Current Employee - Anonymous Employee says

"I have been working at Equitable full-time for more than 3 years Cons: This company does not care about their employees but somehow they are voted best places to work. Only benefits is having a 401k that will match after 3 years. Health insurance is expensive and management doesn't know anything and the policies are set up against the employees. No work life balance, only favorites are promoted, and they hand out occurrences like candy but not to favorites. This place is a nightmare!!!!"

Former Employee - Lead Manager says

"I worked at Equitable full-time for less than a year Cons: Crazy management and culture that does not value its workers"

Current Employee - Anonymous Employee says

"I have been working at Equitable full-time Cons: Working at AXA is stressful. Due to cost cutting and downsizing, everyone is expected to complete overwhelming amounts of work while also worrying about their own job security. This is not a suitable place to develop your career"

Former Employee - Anonymous Employee says

"I worked at Equitable full-time for more than 3 years Cons: long commute with their new address, low pay, high cost benefit package, no dedication to employees, layoffs every couple months leaving the survivors that stay behind with more work than they are paid for, low to no salary increases."

Current Employee - Anonymous Employee says

"I have been working at Equitable full-time Cons: Employees are viewed as a commodity. Every year HR pressures managers to layoff staff at the expense of the 'survivors' who are expected to feel grateful that they did not get RIF'd. The result is a toxic environment where the rank and file distrusts leadership."

Vanner99 says

"A senior with a Core Accumulator (IRA) at Equitable. Would strongly recommend against using Equitable as a simple request for an annual IRA distribution is proving a frustrating process.

I'm in the worlds of Betterment, Vanguard, ETrade, etc. so I'm used to things happening in an efficient and timely manner. The process asking a rep to initiate a simple transaction is out-of-date and extremely slow.

To note, the "rep" is with Morgan Stanley as this is where this retirement product was initially set up years ago. From what I see, once they sell you the product, and years pass, no one cares about the account anymore. They made their commission at the onset so servicing the account decades later seems to be zero priority."