Elster Sucks Customer Reviews and Feedback

From Everything.Sucks

ELSTER (ELektronische STeuerERklärung = electronic tax declaration) is a German online tax office system designed by the Federal Central Tax Office (Bundeszentralamt für Steuern) to enable anyone to submit their tax returns online.

If you are a freelancer or own your own business, you are most likely obliged to use ELSTER (along with around 90% of businesses in Germany) to submit monthly VAT returns and employee tax statements.

An increasing number of private individuals are also using ELSTER to submit their annual tax returns and request tax refunds: doing so online saves having to print out and post your tax forms to your local tax office (Finanzamt). If you regularly do your tax returns online, ELSTER can also automatically retrieve a lot of your personal information, making the process a lot faster.


An entrepreneur writes " Apart from it being a laudable initiative, the system is very slow. It takes a long time to load a page. The taxes are increased from time to time without any notice. It sucks."

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