Dodgers Sucks Customer Reviews and Feedback

From Everything.Sucks

The Los Angeles Dodgers are an American professional baseball team based in Los Angeles, California. The Dodgers compete in Major League Baseball (MLB) as a member club of the National League (NL) West division. Established in 1883 in the New York City borough of Brooklyn, the team relocated to Los Angeles before the 1958 season.

Lina mentioned in a review, "First, this is only in regards how badly I have been treated or better ignored by the customer service team assigned to Season tickets holders for the Los Angeles Dodgers. So this year my brother and I have finally bought the 20 game mini plan to include opening day. As we drew closer and closer to opening day which was March 28th, 2019 I was not receiving my tickets nor instructions how to get my tickets. I started calling and emailing the rep who sold me the tickets, and there was no response. I must have started calling and leaving voicemail for Her about 2 weeks before Mar. 28th. Nothing!!!! I would call the general phone for the Dodger tickets, they would tell I have to speak to someone in Season tickets. I would be transferred to the number after no answered I left a voicemail there, this happened about 4 to 5 times before opending day. No ONE EVER CALLED ME BACK!!!!!. finally the day before opening day after trying everything on the website. Someone must have taken pity on me, and finally told how to do and was nice enough to stay on the phone to set up the whole different app where I can access my tickets. Now a new feature for season ticket holders this year is one can trade the day one goes to a game, which is cool so instead of Saturday I would like to trade for Friday. Well after trying through both apps At Bat and Ballpark, and at the website itself I stated calling the customer service number for Season ticket holders, about a week ago. You guested it NO ONE HAS CALLED TO HELP. so today I called the general number demanded to speak to a manager or supervisor, when finally someone got on the phone she was nice enough to listen to me and tell me the best way to get hold of someone in Season tickets. Since the call this morning I got a vm from orginal rep who sold me the tickets, saying she saw I spoke to Someone and this is their number. SHE IS PAWNING ME OFF TO SOMEONE I HAVE NEVER SPOKE TO BEFORE. literally just when she says the name of the person who's number is giving me I can not understand it. Are you kidding me ,instead of an APOLOGY or please CALL ME BACK , I LOOK FORWARD TO GETTING YOUR ISSUED RESOLVED. she is just telling to CALL SOMEONE I HAVE NEVER SPOKE . I am LIVID and disappointed again at the customer service. I guess I am going to go in person to learn how trade game day tickets."


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