Disney Sucks Customer Reviews and Feedback
The Walt Disney Company, commonly known as Disney, is an American diversified multinational mass media and entertainment conglomerate headquartered at the Walt Disney Studios complex in Burbank, California.
Disney was originally founded on October 16, 1923, by brothers Walt and Roy O. Disney as the Disney Brothers Cartoon Studio; it also operated under the names The Walt Disney Studio and Walt Disney Productions before officially changing its name to The Walt Disney Company in 1986. The company established itself as a leader in the American animation industry before diversifying into live-action film production, television, and theme parks.
Since the 1980s, Disney has created and acquired corporate divisions in order to market more mature content than is typically associated with its flagship family-oriented brands. The company is known for its film studio division, The Walt Disney Studios, which includes Walt Disney Pictures, Walt Disney Animation Studios, Pixar, Marvel Studios, Lucasfilm, 20th Century Studios, Searchlight Pictures, and Blue Sky Studios. Disney's other main units and reporting segments are Disney Media Networks, Disney Parks, Experiences and Products, and Walt Disney Direct-to-Consumer & International. Through these segments, Disney owns and operates the ABC broadcast network; cable television networks such as Disney Channel, ESPN, Freeform, FX, and National Geographic; publishing, merchandising, music, and theater divisions; and Disney Parks, Experiences and Products, a group of 14 theme parks around the world. Cartoon character Mickey Mouse, created in 1928 by Walt Disney and Ub Iwerks, is one of the world's most recognizable characters and serves as the company's official mascot.
Matt Meltzer wrote about how much Disney sucks to work at on Thrillist: Disney sucks you in really powerfully... When you get hired, you have to go through what we called a "Disney indoctrination course," where you're shown endless films about the history of Disney, the parks, and the feeling the word "Disney" evokes in people. Typically if you've signed up to work there, you already have an emotional attachment to Disney, and the indoctrination course pulls hard at those heartstrings. Like a Disney Princess, you're encouraged to dream your way to improving your situation. But you pretty much sign your life away, agreeing to work whenever and however long Disney wants -- and you're happy about it. Like somehow getting to work 80 hours a week in a 120-degree costume for $6.90 an hour is the greatest thing you could possibly be doing for humanity.
But some people get sucked into it for life. There are the ones who were born and raised with the sole life goal of working for the Mouse. Then there are those who come to Disney as a College Program intern, or as a seasonal employee, and then come to the realization that they'd rather get free park admission for the rest of their lives than continue pursuing their education. Last are those who get wrapped up in the wishes, hopes, dreams, and "making people happy" mindset, and eventually they find themselves having invested so much time at Disney, that at some point, they no longer have the desire to leave. Why do they get "so into it"? My guess is Pixie Dust.
... and then demands your maximum commitment When you make $8 an hour, 40 hours on the clock isn't gonna pay your bills. So we worked 10- to 18-hour shifts in order to make overtime. And if you worked a shift of more than 20 hours, you got double time. So people would actually COMPETE to see who could work more 20-hour shifts. The majority of people I knew there were workaholics and would sign up for all the OT they could get. They'd work 80-hour weeks and love it. And as a full-time cast member you were expected to work overtime, any shift, 24/7/365.
We actually looked forward to working those endless shifts. Sure, we liked the excitement of making $16 an hour, but most of all we just wanted to be part of the magic for longer -- and that trade-your-life-away commitment was probably why Disney didn't mind paying out the overtime.
The thing they did mind was giving people days off for anything. And I mean ANYTHING. I knew a woman who alerted Disney to her wedding nine months before it happened, and they gave her one day off. And it wasn't even her wedding date. They told her you can either get married and quit, or work around our schedule.
You must always be portraying the magic of Disney and carrying on Walt's legacy, no matter what goes on in, what's left of your personal life. It really takes a special breed to work there.
Current Employee - Assistant Manager says"Horrible managegment and office politics"
Former Employee - Chef says"management, employees, company treatment, overall it kind of feels like a cult so if you want to sell your soul and time just so you can go to an overcrowded overpriced theme park for free a couple of times by all means go for it"
Current Employee - Senior Software Engineer says"In the DTCI part of the company, management is pretty awful. The leaders are very secretive about the decisions that they are making and will often not let anyone know about changes until it's too late to provide input. Many of these changes are also told to the larger group in meetings and nothing is ever written down so that the leaders have deniability (which they use whenever something goes wrong). When issues are brought up to management they quickly get defensive and sometimes outright hostile and threaten people's future in the company. The HR department for DTCI also leaves a lot to be desired as they are rarely visible or helpful."
Former Employee - Attractions Host says"Unless you’ve earned enough seniority, your schedule could vary grossly. Including working holidays and weekends."
Former Employee - Manager says"no work-life balance, not provided the resources to accomplish what is needed to be produced, cliquey high school back stabby environment. Was told by my management when we pushed back for continually working the team 60+ hours weekly and burning team out "too bad if they want to keep their job they will work otherwise we have 200 other people wanting to take their job and work for Disney". They are great customer facing but very different employee facing."
Current Employee - Senior Manager says"Pay less than other studios, not very nice to employees"
Current Employee - Director of Operations says"Huge company, not great for career advancement"
Former Employee - Food and Beverage says"Management and the company do not care about you if you work on the front line. You are very aware that you are just a number. You will also endure a lot from guests and management will just look the other way. Common in the service industry, but situations are amplified here. If you've ever worked in a theme park, you know. The turnover is astronomically high. Job satisfaction is low amongst CMs. This is a summer job at best."
Current Employee - Consultor says"guest are rude and will get you in trouble. leaders don't lead"
Former Employee - Executive Assistant says"Worst place I've ever worked, including the Weinstein Company."
William says"Disney firing Gina Carano for voicing an opinion is the final straw for me watching anything Disney anymore. I have watched movies, their television show they had on Sunday evenings when I was a kid and purchased vhs tapes, DVD’s, and streaming on my television. Been a fan of theirs for 60 years. Now they are taking part in the “cancel culture” by trying to destroy Gina’s career. Free speech I thought was a right every American has? Except if it goes against the socialistic beliefs of the far left. Trouble is on the horizon. If this continues, there will be a breaking point. And it will be good having Gina Carano on our side!"
Hotloogy says"I will never support disney again !! Gina Carano firing was very stupid. "
Saint Sheepy - Former Disney Fan says"I used to be a fan of Disney and I do still enjoy a lot of their older films, but ever since 2013 (the year I turned 18 and became an adult), when they started shoving stuff related to the vastly overrated and overhyped Frozen in our faces, ruined the reputation and credibility of the Star Wars franchise, showed they were out of ideas and making pointless, unnecessary live action remakes that have no sticking power, and now are shoving annoying, political bulls**t into their movies and our faces, whilst censoring against others with different views, all whilst destroying the magic and legacy Walt Disney had, they are in an even worst state than their depression era from the 1970s throughout most of the 1980s. And now I hear they SUPPORT racist, xenophobic, Islamophobic Uighur massacre and genocide in communist China?? That is proof that Disney nowadays is EVIL and any further support for them is WRONG. If Walt somehow came back to life and saw how much of a disgusting, full blown has-been his company was turned into by greedy, corrupt people who only care for money and political power, and what they did to his films, he\'d suffer a heart attack and brain aneurysm at the SAME TIME and die again!! Honestly Disney, I pray to God that you go bankrupt by the end of the 2020s decade. F*ck you."
Guest Experience Manager (Current Employee) says"It’s sad how little they care about anything but money. They don’t care about your time off, your work life balance, your benefits, your growth, or your family. Cons: They don’t care about you, your family, or your quality of life"
Guest Service Agent (Former Employee) says"Greedy company, Very low pay, scheduling is random shifts so can’t get a 2nd job, favoritism, high turnaround, they waste lots of money on hiring and training since everyone quits due to their lack of work home balance. Cons: Random schedule, can’t get second job, very low pay, favoritism by management"
Production Manager (Former Employee) says"The rumors are true. Workplace culture is toxic and diversity/gender equality is not a priority. Supervisors/co-workers are allowed to threaten other colleagues."
Artistes interprètes (Former Employee) says"J’ai vu le vrai visage de cette entreprise après les attentats du 11 septembre 2001. Cette entreprise doit fermer , Cons: Dictature, Néolibéralisme"
Secretary (Current Employee) says"There is a wage gap between races. There's also a huge lack of diversity among who gets promoted. Anyone can see the demographics and see that non-white people do not get promoted as much as white people, regardless of their education & ability to perform the role. The company slogan is, "it's not what you know, it's who you know" ."
Recreation Leader (Current Employee) says"I have worked for Disney for over 4 years and I have noticed some dark things about this company. For one thing it does not encourage growth... in order to learn in a different department, one has to give up full time status and seniority drops to rock bottom... Backstabbing is almost a hobby with this company. People actually go out of their way to screw your career. If you aren’t liberal... enjoying working same position forever."
Security Officer (Former Employee) says"STAY AWAY! After years of service and seeing that this was a cult in plain site I saw all the ABUSE, manipulation, lies and rampage drug use!!! They will literally work you to death! Prior Military personnel won’t stay, that’s how bad they treat you!!"
Resort sales associate (Former Employee) says"Horrible place to work. Disney magic does not exist at all. Leadership is non existant. It's hard to believe that this place even considers itself part of the Disney magic. Walt would turn over in his grave."
Custodial (Current Employee) says"Horrible company. The company sucks, the management sucks. They’re all condescending jerks. The customers act like it’s their world and we live in it."
Job Allocator (Former Employee) says"I found my time at Disney extremely stressful. There seemed to be alot of people out to undermine you at every opportunity. I am from a background of where if you see someone struggling then you help them. Not inm Disney, it was frowned upon and I was actually warned of my behavious as apparently it made the person allocating work look bad, as though they had given the person I helped too much work."
Operations Intern (Former Employee) says"You made money but most went towards rent. I was really broke and decided to come home after not making enough money. Everyone told me not to do it, but I want to try something new."
Quality Assurance Tester (Former Employee) says"Disney treats employees like garbage stay away. DI losses money cause they wont listen to their intelligent developers. To many corporate decisions. It feels like high school working there."
wait help/SERVER (Former Employee) says"I worked for this company selling happiness to family's for the past 20 years and was fired on a company computer glitch and incompetent managers. this company has changed my life completely from day one to my last day getting walked out like a common criminal. I figured out that after all these years working there I was also getting suckered in to the fantasy except it was are soul "Cast Members " that payed for all the happiness we gave are gust"
Agent/Customer Service (Former Employee) says"I hated working for this low budget company! The pay was very low and they would fire people because the work volume was slow. They lied about making temp employees perm and would string people along until they no longer needed them. I hated working there! It was a pure waste of time! Cons: Having to work there!"
Agent d'accueil billettiste (Former Employee) says"expérience intéressante gâchée par des teams leaders qui ne sont pas sur le terrain mais veulent montrer qu'ils décident tout ."
Agent de propreté et d'hygiène (Former Employee) says"Ont as l impression d être au collège plutôt que dans une entreprise d adulte as éviter de toutes urgences Cons: Tous"
Operations Service Rep (Former Employee) says"Hated working there. Would never recommend working there. The worst job I ever had. Overall attitude of company was not employee appreciation driven, it was profit driven for shareholders"
Maintenance, laundry (Former Employee) says"at this work there was no organization, The hardest parts is that there was no enough personal because everyone renunciate, they give me to much work, only 15 minutes of break and no benefits at all and less pay. Cons: No benefits. to much work for only one person, only 15 minutes of break even working 7 hours"
Application Performance Architect (Former Employee) says"I had a horrible experience at Disney, my second time around, you get punished for doing good work, some people at Disney operate as a total gang and not in the best interest of the company, blue vs green badge discrimination sucks, contractors spy on employees as they slowly move to replace them."
Security Cast Member (Former Employee) says"They have bad pay and treat everyone besides guests like garbage. They truly do not care about anything but money. I would never work for the again. I do not recommend them."
Dave says"I will NEVER be interested in a company that drops Johnny Depp over unproven allegations but not drop a loon like Amber Heard just because one is male and the other female. Disney you are a disgrace."
Anonymous28 says"The customer service team was absolutely appalling I had an issue with a staff member accusing me of shoplifting and they were too lazy to even meet trading standards expectations. Also it has taken 3 months absolutely Appalling would never ever recommend this horrible company"
xtkc says"Parcel didn't arrive after 3 weeks Didn't alert me that it had been delayed Contact online agent and they say that they can't do anything because it's under my sisters name as it was a present for her Terrible."
Jonathan Singer says"I applied for and was interviewed for a Director's role at Disney Streaming Service. An executive recruiter ghosted me after interviewing with a VP for a director's role. No reply, no response, just complete silence. Seriously unprofessional for a brand that supposedly has integrity."
metalcore star-lord says"to everyone who said they ruined #Mulan. you’re saying because Disney took a chance and didn’t make a shot for shot… https://t.co/6Y1Ke86w6D"
Nicole says"@ksgjulian Disney sucks"
Fishtifa says"@EliteFourTy @ColinCowherd Disney sucks"
Marlowe says"@superheroladies @marysuewriter So Chinese viewers are obliterating it AND people who grew up with the cartoon miss… https://t.co/TQCjdbGEZa"
In The News
Showbiz Cheat Sheet reports"'Mulan' and Other Disappointing Disney Live-Action Remakes"
wdwnt.com reports"PHOTOS: It's Good to Be Bad with New Disney Villains Stickers at Walt Disney World"
wdwnt.com reports"PHOTOS: Scare Up Some Fun with New Disney Villains Apparel from Walt Disney World"
Yahoo News reports"How Disney should handle 'Black Panther 2' after Chadwick Boseman's death"