Banamex Sucks Customer Reviews and Feedback
Grupo Financiero Banamex S.A. de C.V. has its origins and is the owner of the Banco Nacional de México or Citibanamex (formerly Banamex). It is the second-largest bank in Mexico. The Banamex Financial Group was purchased by Citigroup in August 2001 for $12.5 billion USD. It continues to operate as a Citigroup subsidiary.
The piece below was written by LORRAINE BAILEY back in 2017 for Court House News The article talks about An Oil Firm Accused of Fraud Points Finger at Citibank and Banamex
(CN) – Now-defunct oil company Oceanografia says Citibank used it as a scapegoat to deflect inquiries into multi-million dollar fraud at Citibank’s Mexican subsidiary, Banamex. Oceanografia, formerly Latin America’s largest oil and gas company, was reportedly valued at about $3.5 billion shortly before its collapse in 2014. Citigroup allegedly granted Oceanografia a $585 million credit line, allowing it to obtain hundreds of millions of dollars in cash advances secured by invoices purportedly for work performed for Pemex, the Mexican state-owned oil company. But in February 2014, Pemex reported to Citigroup that $400 million worth of Oceanografia invoices presented as approved by Pemex were forged. A Banamex employee who processed the invoices was suspected of being involved in the fraud. This revelation forced the bank to cancel the credit line, precipitating Oceanografia’s collapse. In a lawsuit filed last year, creditors blamed the company’s auditor, KPMG LLC, for failing to uncover the fraud earlier. On Monday, Oceanografia pointed the finger at Citibank with a lawsuit filed in Manhattan federal court. “Citibanamex committed bank fraud in Mexico and, on information and belief, in the United States when it recorded loans to Oceanografía as the purchase of rights to collect on invoices owed by the Mexican national oil company, Petróleos Mexicanos (commonly known as Pemex),” the complaint says. (Parentheses in original.) The loan description allowed the bank to book the loans at an AAA rating and lend more than it otherwise would have to Oceanografia directly. Citibank allegedly made millions more in profits using this scheme. “When outside circumstances made it impossible for Citibanamex or Citigroup to continue to conceal Citibanamex’s bank fraud, Citigroup publicly took over the relevant operations from Citibanamex and conducted a purported investigation into Citibanamex’s loans to Oceanografía,” Oceanografia claims. The lawsuit continues, “Rather than take responsibility for Citibanamex’s misconduct, however, Citigroup chose to portray itself as victim and whistleblower. That plan, however, required a scapegoat – Oceanografía.” Oceanografia says it had no reason to forge Pemex invoices, when it did not need to present any invoices to obtain a cash advance from the bank and when Citibank had direct access to its books and records. Such a move would have been “farcical on its face,” the company says. “Citibanamex, on the other hand, had a clear motive to commit the fraud – increase its profits by booking loans to Oceanografía as debts of AAA-rated Pemex,” the complaint states. Oceanografia says its officers and employees who were charged with crimes due to Citibank’s claims have been exonerated, and Mexican courts rejected Citibanamex’s civil claims for debt against the company. Oceanografia seeks punitive damages for claims of malicious prosecution and tortious interference and is represented by Mark Maney with Maney & González-Félix in Houston. Citibank has faced regulatory fines for its failure to implement adequate internal controls at Banamex. Creditors led by Dutch lender Rabobank Groep also sued Citibank, seeking to hold it responsible for Oceanografia’s collapse, which cost the creditors $1.1 billion, according to the lawsuit. Citibank spokesperson Danielle Romero-Apsilos said, “We believe the case is without merit,” but declined to comment further.
Anfitrión/Cajero (Former Employee) says"El trabajo es horrible, la mayoría de tus compañeros son personas detestables que solo te gritan, te insultan y te hacen sentir mal. Los gerentes todo el tiempo te acosan diciéndote que te pueden correr si no haces lo que ellos quieren, jamás recomendaría a nadie trabajar ahí, no te dan las herramientas necesarias para trabajar. Cons: Todo"
EJECUTIVO TELEFONICO DE OPERACIONES (Former Employee) says"El peor lugar para trabajar, en pocas palabras ese lugar está cerca de lo que es el infierno en la tierra Cons: Mucha presión, mucho estress, promoción solo x compadrazgo"
Analista (Former Employee) says"Terrible, jornadas extenuantes sin pago justo, lideres psicópatas"
cajero vendedor (Former Employee) says"No recomiendo trabajar en Banamex, nunca me capacitaron, y mi jefe directo nunca tuvo un trato justo hacia mi, no les importan sus empleados, y las personas que están al frente de gerencias no saben reaccionar ante problemáticas, hay muchas mejores empresas donde desempeñar tus habilidades profesionales, pero Banamex no es una de ellas. Esa fue mi experiencia en esa empresa supongo que existirán personas que si le ha ido bien."
Ejecutivo de Cuenta (Current Employee) says"la empresa no esta a la altura de los demas bancos en cuanto a salarios"
cajero bancario (Former Employee) says"Una de las peores empresas para trabajar."
Cajero (Former Employee) says"Falta mucha experiencia en manejo de personal dentro de la empresa no apoyan moralmente a los empleados"
Monitoreo y análisis de riesgo (Former Employee) says"No hay movilidad ni crecimiento laboral. Te reubican sin consulta. Cons: INESTABILIDAD LABORAL"
Operador Cajero (Former Employee) says"pésimo ambiente de trabajo, te absorbe mucho tiempo, no respetan tiempo de comida, no hay lealtad en el trabajo, te quitan demasiado en impuestos y no hacen tu declaración de impuestos con hacienda"
cajero (Former Employee) says"jornada laboral excesiva, mal trato al empleado, acoso laboral, en días altos no tienes hora de comida, recibes castigos por no vender seguros ni tarjetas en ventanilla Cons: en dias altos, no hay descanso ni hora de comida, acoso laboral, humillkaciones y regaños"
Analista Operativo-Citi KYC AML- CBSU (Former Employee) says"Esta es una empresa donde no puedes crecer por tus propios medios tienes que ser amigo de los jefes para que te consideren en algún puesto importante yo siendo primer lugar en mis números Me corrieron sin ninguna justificación pésima el área de lavado de dinero Cons: No hay meritocracia a pesar de que está estipulado políticas"
EJECUTIVO PERSONAL (Former Employee) says"Excelente convives con todo el personal como si fueras de una gran familia"
Ejecutivo ventas (Former Employee) says"Unos meses comicionas otros no, te dan de baja sin previo aviso y no te pagan comiciones porque ya te dieron de baja, los jefes directos prepotentes y mal hablados Cons: Todo"
cajero (Former Employee) says"Una Empresa que te paga poco para lo que te pide y encima es en robo lo que te cobran como banco. Horario donde te explotan demasiado y recibes poco dinero. No pierdas tu tiempo aqui casi no hay crecimiento laboral. Cons: Todo"
cajero vendedor (Current Employee) says"Es un empleo de mejor calidad y estabilidad para un empleado, para ser una persona con diferentes conocimientos Cons: No hay tiempo para otras cosas"
Ejecutivo de ventas y atención a clientes (Former Employee) says"Esquema de comisiones poco claros, pocos beneficios laborales, juntas constantes fuera de horario laboral. Cons: Horarios extensos, pocos beneficios laborales."
Cartera Banca Empresarial Ejecutivo Jr (Former Employee) says"Un ambiente bajo mucha presión pero sobre todo por un crecimiento y aprendizaje constante, cambios constantes pero con un objetivo lograr ser mejor en todos los aspectos, te ayudan a crecer."
Ejecutivo de Atención a Clientes (Former Employee) says"En esta área aprendes varias cosas bancarias son muy interesantes por que cada día aprendes algo nuevo. Cons: Mala administración en la jornada de trabajo"
Ejecutivo de Cuenta (Former Employee) says"Tengan mucho cuidado con esta empresa porque te acusa y bloquea en tu vida personal y laboral sin poderte demostrar el porque te acusan."
Asistente Administrativo/recepción (Former Employee) says"Las jornadas de trabajo son muy largas, te pagan poco para tanto que haces y varios lic. Que te ntimidad porque se aprovechan de sus puesto pero lamentablemente ha muchas mujeres que les siguen la corrie te solo por dinero un mbiente de trabajo muy pesimo Cons: No ha descsnso"
Current Contractor - Consultant says"I have been working at Banamex for more than a year Cons: People are narrow-minded, old-school way at work. Bosses do not care about employees working long hours. Bosses are rude and do not respect their word."
Current Employee - Marketing Manager says"I have been working at Banamex full-time for more than 8 years Cons: Most bureaucratic company in the world"
Former Employee - Senior Vice President says"I worked at Banamex full-time for more than 8 years Cons: Low salary, bad training, no medical service, they dont matter their employees, no pension system, worst voice of enployee, american people take control of them"
Current Employee - Relationship Manager says"I have been working at Banamex full-time for more than 3 years Cons: Old school, poor medium and high management. Bureaucrazy. Poor Working culture"
Information Manager says"I worked at Banamex Cons: The person does not count much, management is blind on the necessiteies of the people, that work in the bank. There is a big emphasis on productivity no matter the human cost. Your boss will not give much advice but will want you to do the work, he needs, not necessarily the one the insitutions requires,"
Former Employee - Priority Banker says"I worked at Banamex full-time for less than a year Cons: Old banking system. Complicated process and too much red tape for both clients and workers."
Current Employee - Assistant Vice President says"I have been working at Banamex full-time for less than a year Cons: Doen't exist work/life balance culture, there's no organization"
Former Employee - Currency Trader says"I worked at Banamex full-time for more than 5 years Cons: long working hrs without breaks, disorganization or too much micromanagement depending on your team leader"
Former Intern - Junior Account Executive says"I worked at Banamex for more than a year Cons: Bureaucracy in internal operations is probably what has led the company to lose market share over the years. If you depend on someone's input to perform your activities then they'll probably take as much as they want to give their input. Feels like strategy in lower levels of the company compared with top management strategy doesn't fit quite well yet."
Analyst says"I worked at Banamex for more than 3 years Cons: - burocracy - gowth is slow"
Carmen Lara says"I am a tourist with a house and car in playa del carmen, Mexico, through a Mexican friend, got insurance for my car and house, I had a claim after 3 years having the insurance, this is since last year July 13 that I called to place the claim, the adjuster came on 08/02/18 and since, they keep asking for documents, I had give everything that they ask for, including my Canadian account to get a deposit, knowing that it will be impossible to have that deposit, they came back a week later saying that they can make a deposit so I told them, I told you so, tody is 01/26/19 I had asked since last year to deposit in the same account where they get the money, Hector Mishel Xospa, he never respond emails and when he does is to ask for more documents like the account that we had been giving several times. Useless people, this is a scam NO just for me also for my friend had some problems, so bottom line, This is a scam!!! They take your money but at the moment you need their service, they careless about their job and what they do with customer, just check other reviews about their service."
No Data No Life says"Are they trying to ruin me as well? Sometimes they are ok."
?? ???? ??ℝ?ℍ says"@MarthaRalero Banamex sucks"
clau☆ ˡᵒᵛᵉˢ ᵐᵒᶰᵗˢᵉ says"Big Time Rush Big Time Summer Tour 26 de Septiembre, 2012 Auditorio Banamex https://t.co/omkXLPAWNy https://t.co/450YrKoAwV"
In The News
The Crime Report reports"Citigroup Subsidiary Admits Failure to Stop Money Laundering to Mexico"
New York Times reports"Citigroup Affiliate's Troubles Multiply as Money-Laundering Subpoenas Follow Fraud"
International Business Times reports"Oceanografía, The Mexican Company Behind The Citigroup-Banamex Fraud Scandal"
Reuters reports"REFILE-Former employee of Citigroup's Banamex denies he took part in loan fraud"