BBY Sucks Customer Reviews and Feedback

From Everything.Sucks

Best Buy Co., Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. It was originally founded by Richard M. Schulze and James Wheeler in 1966 as an audio specialty store called Sound of Music. In 1983, it was re-branded under its current name with an emphasis placed on consumer electronics.

One angry customer wrote this about BestBuy on Trustpilot: Recently tried purchasing a RTX 3080. Sadly, Bestbuy has no bot protection in place so before the "add to cart" option was even available and after a couple of crashes all of the RTX 3080s were sold out. I reached out to Bestbuy and they don't even care if scalpers get to their product before their loyal customer base and actual enthusiasts. Unlike other companies such as Newegg bestbuy never even acknowledged the problem with their launch and instead use their platform to try and push more products.


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I certify that this review is based on my own experiece and is my opinion of this person or business. I have not been offered any incentive or payment to write this review.


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Advisor (Former Employee) says

"Management did not know what they were doing, left us clueless most days"

Sales Associate (Former Employee) says

"It seems they only care about costumers and money rather than their employees. I was trained for 2 days then thrown into a swarm of people with no management help. As well as had covid and they said I wouldn’t get any pay for it since I was seasonal but on their website it says otherwise and they don’t make it clear at all. I had fun with the other employees and got to like them quickly but it was pretty depressing and if you’re seasonal I wouldn’t recommend it Cons: No consideration for employees"

Front End Leader (Former Employee) says

"Best Buy does not have a good work/life balance for their regular employees, only upper management. They work you to death and they will pull you in a million different directions just do their supervisors don't have to do anything except sit in the SDR and talk to each other."

Reverse Logistics (Former Employee) says

"Politics run the place, if you aren’t liked by the people who run the building then you are screwed. I’ve never seen the favoritism that exists in a building. Upper management never comes to work and they use you. Work you to death and have no care for you as a person. Cons: Everything"

Sales Advisor (Former Employee) says

"Was hired as a seasonal worker. Was given a very limited amount of hours and then my hours were cut entirely. Was not given any notice that I was laid off and I have bills I have to pay. Cons: Short breaks"

Warehouse Worker (Former Employee) says

"They were very strict on bathroom breaks as if I’m not human and can’t go more then once, over workerd long hours, rude manager, the bathrooms were placed so far away so u couldn’t access them on purpose"

Customer Service Representative (Current Employee) says

"Not the best company to work for at all Cons: everything"

Inventory Specialist (Former Employee) says

"I was stoked to work here. I really was. Initially setting my sights on geek squad but being hired in as warehouse it became apparent it was never going to get better, or be good. Abuse year round from management's favoritism, worse than I've ever seen. Stubborn upper levels, unwilling to take good ideas to heart or change bad habits. Holidays are actually h-e- double hockey sticks. Promotions given to the fake, lazy, manager's pets. Pay was very low and their cap is too so you will never do anything other than pay your bills working here. Recommend for a fresh into the workforce high schooler, but not even long term for them. A half step up from working fast food. Cons: No breaks, even if you ask about the legal ones and poor pay"

Sales Associate (Former Employee) says

"Horrible environment, hours and pay. Unclear about expectations and are changing constantly. The managers expect the world but don’t pay anywhere near where it should be."

Material Handler (Former Employee) says

"You’re talent means nothing, do not apply here. You are just one more worker. They never acknowledge hardworking people. It’s a warehouse they will grind you until you break . Cons: You are just a number and ñ"

CUSTOMER SPECIALIST (Former Employee) says

"The job was stressful, my manager was never around to help and I had to contact all the other managers from other departments. The pay was awful and the hours were irregular and stretched out past midnight at some times even though I was supposed to leave at 9pm. I was fired on Christmas Eve and was notified about my termination on December 27th. The only good thing about the job was the general manager was really nice. Cons: No healthcare, bad manager, bad pay, hours"

General Manager (Former Employee) says

"I was happy to leave. The company has leaders above at the market and district level that didn’t care about anything other than themselves. Try to preach a good work environment but it sucks."

Cashier (Former Employee) says

"all they care about is making money. unorganized and unthoughtful to employees who are working during holidays and during covid. The culture is working with a bunch of kids who are just to work for the check."

Magnolia Center (Former Employee) says

"You can have all time tasks done at the Folsom best buy, but that wont stop the store leader from publicly threatening to cut your hours infront of other associates! Cons: Trash store leadee"

Geek Squad Agent (Former Employee) says

"Will lie to your face in the interview claiming to give you full time hours and then for 3 weeks straight give you only 12 hours. Management is deaf and does not care. They try to put on a front that they’re a great community to be a part of but in reality it’s just another corporate giant sucking the souls out of employees Cons: dishonest, bad hours"

Geek Squad Agent (Former Employee) says

"Work-life balance Cons: All!"

Product Flow Specialist (Current Employee) says

"I personally wouldn’t work here unless you absolutely have to. Not necessarily a terrible job but management or people who think they are management are pretty terrible and handle most day to day issues poorly. But overall if you absolutely need a job then of course apply but if you have other options I would explore those first. Cons: Everything else"

Customer Service Specialist (Former Employee) says

"you can sell and sell and be the best sales person but will tell you that you need to sell more. Had a co worker get fired over there mother who was terminally ill call right after they got back from lunch so they took a 5 minute phone call and the company considered it "stealing" because it was on the company's time. Pay is a joke. A GM can make stupid money but everyone else just a little over minimum wage. Cons: everything"

Apple master (Current Employee) says

"Best Buy promotes based off of favoritism and who knows who been there for 5 yrs I have an degree and constantly learning other areas but won’t get promoted because I am not liked by store management Cons: Nothing"

Road and Store Computer technician Specialist (Former Employee) says

"They see you always as a number."

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