Autoplan Sucks Customer Reviews and Feedback
The Insurance Corporation of British Columbia (ICBC) is a provincial Crown corporation in British Columbia created in 1973 by the NDP government of Premier Dave Barrett. The original purpose of ICBC was to provide universal and affordable compulsory public auto insurance in British Columbia by operating on a non-profit basis. However, in March 2010, Christy Clark's BC Liberal government announced that it would require ICBC to pay the province dividends totaling some $778 million over three years, thus signalling the end of ICBC’s operation as a non-profit Crown corporation, and also making it the only for-profit public auto insurance provider in Canada.
By law, any vehicle registered and driven or parked on public streets in British Columbia must be covered by ICBC's basic insurance package, which can be purchased from independent brokers across the province. This basic coverage, called "Autoplan," includes protection from third party legal liability, under-insured motorist protection, accident benefits, hit-and-run protection, and inverse liability.
Autoplan is a frustrating insurance company that provides a terrible service, to cancel and receive a refund of the policy can take up to 2 months, a customer claims at insureye.com
"This is the most archaic and frustrating insurance company that I have ever dealt with. They hide behind policy and use that as an excuse for the terrible service that they provide. It took me 2 months to cancel my policy and receive a refund. They are lucky to be the state-run insurer because I can ensure the majority of people would leave them the second they could."