Belron is a vehicle glass repair and replacement group operating worldwide across 34 countries and employing over 25,000 people. Belron's brands include Autoglass and Autoglass bodyrepair in the United Kingdom and Republic of Ireland, Carglass in most of Europe, Safelite in the United States, O'Brien in Australia, Smith & Smith in New Zealand, and Lebeau and Speedy Glass in Canada.
Nick Carpenter shared in a review "After having Autoglass deny they had botched the installation of my windscreen. It took some back and forth and physical journey's and time taken off from work to visit Autoglass and Mitsubishi. Only for Autoglass to finally admit to their error. This was in December 2019. Autoglass advised not to worry they would take any and all remedial action to repair the vehicle after significant water damage. They returned the vehicle on the 16th of January only for it to be obvious there were still electrical issues and all that had happened was they had put a dehumidifier in the vehicle and cleaned it. The technician who dropped the vehicle off to my wife blatantly lied to her face and said there were no issues and that the random beeping had stopped. When my wife came to drive the car later on it was apparent that the beeping was still occuring and the air conditioning unit would not work without the headlights being on. Worse still whilst she was driving my 1 year old daughter home from nursery the power steering briefly causing them to be on the wrong side of the road! I demanded the car go to Mitsubishi for actual remedial work to be completed, which was done and a new ACU was required. The car was finally returned on the 28th of February. After all of this Autoglass had the audacity to offer a "compensation" that doesn't even cover the payments I made on vehicle I was unable to drive!"