Advocate Sucks Customer Reviews and Feedback

From Everything.Sucks

An advocate is a professional in the field of law. Different countries' legal systems use the term with somewhat differing meanings. The broad equivalent in many English law–based jurisdictions could be a barrister or a solicitor. However, in Scottish, Manx Law (the law of the Isle of Man), South African, Italian, French, Spanish, Portuguese, Scandinavian, Polish, Israeli, South Asian and South Am


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Benefits Specialist (Former Employee) says

"The corporate office is driven by who you know and who likes you; not how well you do your work or the fact that you come to work on time and everyday. There are others who sleep at their desks or walk around or do nothing all day. Cons: Hostile environment"

Nonclinical Support/customer Service (Former Employee) says

"I work at advocate for about two years and it was easy for the most part. But I can say advocate wasn’t prepared when covid took place and it went down from there. I was fired due to something that happen in May of 2020 and fired me September 2020. Never gave me warning or anything"

Patient Care Assistant (Former Employee) says

"If I didn’t go to therapy I’m pretty sure I would have developed a drinking problem thanks to working at advocate. Over worked, little pay, awful insurance. Oh but you can believe that if you’re an RN they will roll out a red carpet for you and kiss your feet. If you’re anything other than, you’re garbage. That’s the culture there, and I don’t recommend working at any advocate. However, I don’t recommend christ at all, run away. Do you strive working to be berated and belittled by your coworkers or managers? Then yeah, it’s the place for you. Oh, but please make sure to be thankful for your terrible paying position at advocate while the CEO gave himself a pretty raise in the six figure+ range, while you struggle to pay your bills after working 12+ hours being talked down to by nurses. Sounds great! Cons: Everything"

Public Safety Officer (Current Employee) says

"Trinity Hospital is the lowest paid in the Advocate Network. After 13 years new hires are paid more than I am. I have to work two jobs just to make ends meet. Cons: Everything except for travel to and from work"

Information Technology (Former Employee) says

"Not a great place to work. Manager only cares about himself. He has no knowledge of technology or people skills. Bad management!!!. No remote flexibility, micromanagement, people are always stressed out. No training sessions provided."

Patient Service Representative (Former Employee) says

"I would never recommend working at Advocate on 98th and western. Management is awwwwffffuullll. The staff are treated sooo bad. Staff is over worked and underpaid. If any one in management on western were asked to work a non nurse position, they would be fired on the spot. They don't have a clue. But love to belittle the staff and give bad reviews and fire good people. Cons: Awwwwwfffffulll management"

Senior Surgical Technologist (Current Employee) says

"I would never recommend Advocate to anyone who isn’t White. The culture caters to young and not so experienced White nurses. If you’re not that do even bother expecting to be treated fairly."

Administrative Support Associate (Former Employee) says

"There was an article about Advocates C.E.O. and how much he makes. 11.7 million dollars i believe. The average employee there makes around minumum wage. After working there for many years your job will become eliminated or so they will tell you because they want to start with someone new so they wont be paying out the maximum in benefits. There is NO sense of loyality on their part to the employee whatsoever. Bromenn's president is a fakey phony person who smiles while the organanization is working to get rid of you. Look for a good job elsewhere! Cons: Stressful place to work, nurses throughout the hospital do not get a lunch time or break time, consistently short staffed!"

Patient Service Representative (Current Employee) says

"The worst Hospital I've ever worked and the worst benefits. You pay out of pocket over $1300 before any benefits kick in, even doctor. Mgt. love to write employees up for nonsense so they can not get merit raises. Doctors are being asked to take pay cuts and many are threatening to quit all at the same time. Every Dept. is short staffed to save $$ and if you complain you get penalized. Work environment is not safe with al the Mental Health patients all over and Security seems soo short staffed I think 1 is working. New rules and policy's are posted daily and it's all down on employees. No moral, most hate the Hospital and the co workers. HR is a mess, they have no clue, mess everyone's paperwork up and the CEO just got millions in a raise. Most employees are looking for new jobs that pay way less just to get out of Bromenn."

DEPT MGR. (Former Employee) says

"Advocate Good Samaritan Hospital has got Cons: To many to list"

Patient Care Technician/ Unit Secretary (Former Employee) says

"a typical day at work is guaranteed to work short staff. little room for much learning and management barely works with your schedule. our mission is very seldom implemented throughout the organization Cons: barely received a lunch"

Registered Medical Assistant (Former Employee) says

"Management is very uneducated and not fair in dealing with employees. They ate not fair to patients and do not c as the if patients hear them talk how to bill them by using certain codes to get more money from insurance companies."

Logistics tech (Current Employee) says

"i been working for advocate and two managers and coordinators don't what i do for years Cons: worst hospital i ever worked for"

Emergency Room Nurse (Former Employee) says

"the environment was not for me, no room for advancement like the other advocate facilities, no autonomy with scheduling, however, the ER DRs, aware awesome. The ER manager gave me a nurse a .twenty five cent $0.25 raise, and told me "I should be lucky its the highest raise she gives nurses. My last raise at Christ was $1.75. I was so upset I filed a complaint with HR/and the Labor department too REMOVE the raise LOL Cons: too much to say"

CSR (Former Employee) says

"Stay away from the Oakbrook office as this is only a place to gossip. The management and Human Resource Personnel works together to create drama and to notify your leadership when you are trying to move up in the company. You use your own PTO for holidays they observe which is insane. People are constantly on vacation or calling off and you have to pick up the work. Manegement doesn't care about the stress and pressure you are under and continue to pile on more work for less pay. Management doesn't know your job and can careless about ideas they are usually laughing it up and bringing their kids to work closing the door HR especially. Lot of us want to be home with our kids but can't and it's acceptable for leadership and HR to have their kids tucked away in their office. Stay away as you will learn nothing but expected to help management know what your job is. Someone needs to re-evaluate management and HR in this office before a lawsuit takes place. Co-workers are ok but overall it's a high school environment. Cons: You use your PTO for company observe holidays, lack of advancement, management comes to work to play, HR tells your leadership everything you tell them."

Certified Medical Assistant Externship (Former Employee) says

"I was here for externship. Staff constantly made inappropriate comments to me about "working for free"...they were very understaffed, They frequently went to meetings for over an hour and left me (a student) alone to work by myself."

Patient Care Technician (Current Employee) says

"I work hard everday l like my job and working with people and learning news years I have been here for 5 yrs my manager is excellent always teaching us something different and I enjoy my co workers"

abcxyz (Former Employee) says

"BroMenn use to be a good place to work before Advocate. Management changed and favoritism became the way of management. The motto that Advocate uses about the best place for employees to work is not true. All that Advocate cares about is money. The doctors bring it in and the patients pay the bills. Care for employees is a misnomer. Cons: No appreciation"

Food Service (Former Employee) says

"Not a nice place to work, negative atmosphere. Some staff ignore you as if you are not there. Management only cares about numbers and not the employee. Pay and benefits are awful. Cons: Health insurance, hours, management."

Patient care tech (Former Employee) says

"Stay away from gsh it is the pits. Management sucks and the workers are all two faced. I lost ten years of my life working"

Former Employee - Anonymous Employee says

"I worked at Advocate full-time for more than 5 years Cons: Tons of turnover - equally for unqualified hires and employees electing to leave Most in leadership positions are not individuals who can properly lead a team - very micro managey with culture and performance Hostile dynamic between practice leads that radiates into lower positions. Teams should be collaborative not self destructing Unacceptable excuses for not reconsidering benefits such as parental leave and increasing health plan costs Incentive is dependent on health of the business based not performance of the individual - you are likely to go without Leadership has their head in the clouds and doesn’t spend enough time checking temperature of employees or asking the right questions - instead they will ask that you respond positively to a workplace survey for an award each year Open door policy puts a target on your back; any feedback given is not acted on or taken seriously even if severe"

Former Employee - Anonymous Employee says

"I worked at Advocate full-time for more than a year Cons: The two co founders are extreme micro managers. They have no trust in their employees which causes an incredible high turn over. They need to ask themselves what causes such a high turn over and look at them selves very hard in the mirror"

Current Employee - Anonymous Employee says

"I have been working at Advocate full-time for more than 3 years Cons: Even if you exceed expectations and blow all your metrics out of the water, don't expect a raise much higher than the inflation rate. So-so benefits. Absurdly high turnover. Co-presidents take care of themselves and their friends (clients or coworkers). Incentives tied to metrics that you have little control over (e.g. utilization when sales can't sell). Very little transparency."

Current Employee - Anonymous Employee says

"I have been working at Advocate full-time for more than 3 years Cons: -Career development is non existent -You will learn few to no transferable skills -No investment in employee betterment or training unless it directly and immediately benefits the company -Non-existent HR -Mediocre benefits -Continually broken promises -High turnover -CEOs are unrealistic"

Former Employee - Anonymous Employee says

"I worked at Advocate full-time for more than 8 years Cons: Changes company plans, titles, departments, vision pretty much every year. Obsessed with hiring recent college grades with zero industry knowledge for several years now - rarely hire experienced persons = clients suffering. No “real” HR dept - office manager handles benefits and some “company cheerleader” works in college recruitment but no one focuses on real HR issues. Known for extremely high turnover. No real training provided. And promotions apparently require any knowledge validation. Horrible PDO policy."


"I worked at Advocate Cons: If they don't like you, watch out. They play favorites."


"I have been working at Advocate Cons: - No upward mobility--prefer to hire from the outside for roles above manager. - Unusually high billable requirements, higher than I've seen in other similar companies. - Narrow margin of expertise -- mostly communications. Advocate is struggling to be more than just a "phone bill audit" company. - The leadership team (the level under the owners) can be ineffectual, and lack some basic employee communications skills. - Lacks a formal HR infrastructure. Needs both staffing (currently none) and strategy (nebulous at best). - Weak sales team relies heavily on partnership leads from other consulting companies, or other client contacts that switch employers and contact Advocate for repeat business at the new employer. - Favoritism is rampant. If you have a GA Tech degree, you'll be among the "in" crowd. - Overly top heavy organizational structure. VP role is overused. - Many projects have unclear direction, or lack a comprehensive, meaningful statements of work. - Stepping outside of the box is encouraged, but Advocate is reluctant to approve training to obtain new skills."

Former Employee - Anonymous Employee says

"I worked at Advocate full-time for more than a year Cons: VP/Director level very top heavy, and most are ineffective. Co-founders are very demanding and rule with a "do as I say not as I do" attitude. High turnover and many of the best employees leave because they are taken advantage of and treated poorly. Executives tend to micro-manage the day-to-day activities."

Former Employee - Anonymous Employee says

"I worked at Advocate full-time for more than a year Cons: Middle management lacked people skills, played favorites (or were downright openly dismissive of others), and often sent mixed messages or flip flopped on positions regularly. There seemed to be a lack of a cohesive long term plan that they could stick to. Very clique-like environment with an overly heavy use of "college" hire program. Huge bias on where your college diploma came from."

Former Employee - Anonymous Employee says

"I worked at Advocate full-time for more than 3 years Cons: compensation, work hours, senior management, hiring process; non-agile work space or culture; lack of innovation"